For Nenji Desk (Android and iOS) and LeadsFlow · operated by 615 Labs
Delete the account for …?
You'll be signed out on every device straight away, and your login details are erased after 30 days.
In the app
Open Nenji Desk, go to the You tab and tap Delete account.
On this page
Enter the email address you sign in with. We'll email you a link to confirm — this proves the account is yours.
What is deleted
Your login: name, email address, password and sign-in methods (including Google sign-in).
Two-factor authentication settings, push notification devices and starred messages.
Your membership of every workspace.
You're signed out everywhere immediately. Your details are permanently erased 30 days after you confirm. Until then you can change your mind by writing to support@nenji.ai.
What is kept
Conversations, leads and notes belong to the business workspace you worked in, not to your personal account, so they stay with that business. Messages you sent will show as sent by "Deleted user".
If you're the only member of a workspace, that workspace is closed and archived.
If you own a workspace other people still use, make someone else the owner first.
Invoices and payment records are kept for as long as the law requires.
Customers who messaged a business through LeadsFlow can ask that business, or us, to delete their data — see our Privacy Policy.